Reconnect: A rural befriending project
Project Summary
In partnership with Linking Lives UK, we are developing a 12 month pilot face-to-face Rural Befriending Service in Somerset to tackle loneliness and isolation among older people living in dispersed rural communities on the Somerset Levels and Moors. The service will be based on Linking Lives UK’s proven befriending framework, while being locally delivered through church “volunteer hubs” in rural benefices, and coordinated with statutory and voluntary partners.
The Need
National evidence: The Commission for Rural Communities’ report “Social isolation experienced by older people in rural communities” (Defra, Tackling Rural Disadvantage) highlights that rural residents face heightened risks of isolation due to poor transport, dispersed populations, and reduced access to services. These factors contribute to poorer physical and mental health and increased demand on statutory services.
Local evidence: Somerset has a higher-than-average proportion of older residents. According to the Somerset Intelligence Network, loneliness and isolation are significant challenges, particularly in rural parishes where public transport is limited and services are centralised. GPs and primary care teams consistently report loneliness as a major factor impacting health and wellbeing.
Why now: Recent flooding has again highlighted rural factors that significantly reduce opportunities for social contact and access to support, particularly for elders following bereavement, illness, or loss of driving ability. As a result, older rural residents are at significantly higher risk of persistent loneliness, with associated impacts on physical health, mental wellbeing, and demand on NHS and social care services.
Partnerships and Collaborations
Linking Lives UK – national partner providing framework and guidance.
Church Benefices – providing volunteer befrienders rooted in local communities.
Levels & Moors LCN – linking with town and parish councils, statutory and community partners, and Somerset Council.
GP surgeries and social prescribing teams – cross referral partners.
Village Agents (Thrive) – linking into wider voluntary sector networks and community referrals.
Project Aims
Improved wellbeing and reduced loneliness for older people.
Increased community connectedness and resilience.
Reduced pressure on GP appointments and adult social care through preventative support.
Social Value and Community Impact
Utilising the MeasureUp monetised social value on reducing loneliness, and targeting 30 residents to be supported to reconnect with their communities within the pilot programme, we anticipate the pilot programme will generate demonstrate measurable social value to NHS and Social Care of £162,000 over the initial 12 month period.
Funding
The pilot programme is currently part-funded by Somerset Community Foundation and Wessex Water Foundation